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What Is Customer Orientation Like on the Internet?

Customer orientation on the Internet means that you move forward based on your customer’s needs and strive to know what customer intends from the Internet and why he/she buys through it so that you know how to react correctly in this case.

The Result of Customer Loyalty

The Result of Customer Loyalty

The result of the correct execution of the customer loyalty plan is his "permanent durability"; Even when he/she knows you are selling your products to him/her more expensive than others. Your customer-oriented behavior makes you look like a large, structured company.

Why Online Customer Orientation?

Arad Trading Company emphasizes Internet customer orientation for several reasons:

  1. Getting acquainted with you via the internet.
  2. Easy accessibility of the Internet for you and your customers

Different Types of Customers

You have two types of customers depending on your target markets:

  1. Domestic Market Customer

Traders who trade in Iran’s domestic market and they have Iranian customers.

  1. Export Market Customer

Traders who trade in exporting businesses have a diverse range of customers from different countries.

Domestic Market Customer

Most of the domestic market customers communicate with you via phone calls and social networks. The customer can communicate with you in different ways. On the other hand, you should contact them in the same way that they have contacted you and inform them of your promotions and discounts in the same way.

Export Market Customer

The export market customer communicates with you in writing via email or social networks because he/she does not know Persian.

Why Messengers and Social Networks?

It is worth mentioning that social networks and messengers give you the ability to collectively manage your customers. As an example, if you have thousands of customers, you create a channel on Telegram and you inform all your advertisements and sales discounts via that Telegram channel to your customers.

The Speed of Social Networks

Why Online Customer Orientation?Influence customers

Seeing ads instantly is one of the features of advertising on social networks. Furthermore, some popular Telegram channels receive separate and more money for placing an ad at a specific time. for instance, they tell the customer that we will place your ad on our channel from 8 to 9 pm and there will be no other posts for that hour.

Benefits of Free Training on Social Networks

You should post free tutorials on every product you have on your social networks; For instance, if you are a honey trader and you train the recognition of natural honey on your social network, this free training has three benefits for you:

  1. It gains customer trust and attention
  2. The customer feels that you are benevolent to him.
  3. Moreover, your free training will be sent to others by your social media followers, and your followers will inadvertently advertise you and send your channel link to others as well.

Create Landing Pages on the Site

Sometimes a customer visits your site and reads its contents but does not figure out exactly what you mean; To prevent this, you need to create landing pages on your site. When you create a Landing Page, the customer understands what your occupation is as soon as they enter your site. And in the next step, he gets to know you better and finally understands what he must do to get your product.

Catalog Benefits

One of the advertising methods is to prepare a catalog; To have a suitable, attractive, and high-quality product catalog, you must use industrial photography; Not download a photo of your product from the Internet and create a catalog with it. Furthermore, your product photo should be unique and belongs to you.

24-Hour Response

If you chose a specific method to communicate with the customer, you should check it from dawn to dusk. For example, you chose a phone call to contact the customer yourself and provided your mobile number to the customer; You must provide the regular customer with an active number and you must answer the customer's call 24/7. Export traders need to constantly check their email to be in touch with a diverse range of customers.

How useful is this article to you?

Average Score 4 / Number of votes: 4

Comments (113 Comments)

Nahid Torabi

Customer orientation was well explained in this article and now i can use it well

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abbasi

I highly recommend this new short book, as it is packed with current information, strategic insights, and recommendations on successfully

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Safari

To learn to understand the culture of the target market, one should read books and take a lot of training in order to become a cultured market

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asra

Hello, good time, customer service on the Internet is very difficult and requires a lot of skill to be able to understand the customer behind the phone, it is not an easy task.

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Leila

In order to win the trust of the customer, even in virtual and online form, you must always have the necessary strategies

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Fateme kheirkhah

Great, I like The Result of Customer Loyalty and I like to use it, it's worth a try

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Maroo

Customer orientation on the Internet means timely and correct product delivery and gaining trust

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Larisa

Hello, internet customer service is very important, and quick response and timely delivery of orders is the most important part of customer service

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Karimi

Customer orientation through the Internet is a difficult task because you cannot see the customer, so we must know the necessary skills to deal with the customer and present the product so that no problem occurs.

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Hassan Qalandari

exporting businesses have a diverse range of customer

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Zahra hosseini

Since the customer does not see the product closely on the Internet, it is necessary to post real and clear photos and write all the information for him.
So that he trusts us after the purchase

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roya

Hello sustomer orientation on the Internet is very difficult and requires a lot of skill to be able to understand the customer from behind the phone, it is not an easy task.

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Safari

exceptional customer service like Apple or incredible knowledge like Best Buy, you keep your customers coming as web analytics, attrition rates, and product use patterns — to gain insight, and invite customers

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Safari

The amount of gross domestic product is one of the main and influential factors in the development of digital commerce and e-commerce, an increasing role in efforts to achieve different regions and countries affected by the time and intensity of the virus, from

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P.b

More useful information I have learned a lot about customer service on the internet which is very useful

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Sohila

In order to be customer-oriented on the Internet, a good and quality product must be provided

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Mobina amirian

Proceed accurately and correctly according to the needs of your customers and try to know what he intended from the Internet connection and why he makes a purchase in this way so that you know how to react correctly.

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Bahar

Customer orientation on the Internet is completely different from the outside world, and you should be more careful about i

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Fatemeh keshavarzi

Hi Good day Internet shopping is one of the effective and cost-effective ways of shopping and has made things very easy for buyers

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Leila

Today, thanks to advanced technology, sales are happening more online and virtually. For good sales, customer satisfaction must be achieved

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ya Roghayeeh

There are a lot of customer-oriented people on the internet and you should pay enough attention

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farkhi

Hello, in fact, customer orientation on the Internet is formed with patience, detailed support and good ethics.

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Safari

With a customer orientation approach, your business would focus directly on solving for the customerThe study extends the concepts of customer orientation and having a retailer

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narges maleki

Customer orientation on the Internet is very difficult and requires a lot of skill to be able to understand the customer from behind the phone, it is not an easy task.

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Aysan

I think that one of the most important principles of customer orientation in online sales is to win the customer's trust well and not to be afraid of online shopping.

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Akbar

Today, more people use internet sales because it is very prosperous and practical

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morteza

hello.
o my god ...
It is worth mentioning that social networks and messengers give you the ability to collectively manage your customers.You should post free tutorials on every product you have on your social networks

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mosavi

Being customer-oriented is a kind of profession that is not for everyone, and you must have expertise in how to deal with customers, what to do to attract more customers.

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ya Roghayeeh

In business and doing any activity related to business, it should be based on planning according to the customer and the needs and demands of the customer.

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Mohammad Navid Arabi

Customer orientation is definitely important both in the electronic market and in the traditional market

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Sima azizy

Today, with the advancement of knowledge and technology and turning to new business, the discussion of buying and selling on the Internet has come up, which is very useful

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Nabati

One of the advertising methods is to prepare a catalog; In order for your product catalog to be beautiful, attractive and of high quality, you must use industrial photography; Instead of downloading your product photo from the internet and making a catalog with it

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Seyeed

In business and doing any activity related to business, it should be based on planning according to the customer and the needs and demands of the customer.

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Safari

Customer orientation on the Internet should be such that you can attract many customers and earn

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Fariba

Online sales are on the rise today, and it's best that the first thing people do is build trust.

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Leila

Customer orientation on the Internet is slightly different from the real world and has different qualitie

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Safari

a success and providing more and safer parking or lighting in a student or company loungeare you willing to put it before almost Lily had been

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Joseph Morgan

Customer orientation has different ways to learn

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Parisa

Time is short and always valuable. the 24-hour Customer has released Exponential Influence: Digital Habits that Engage Distracted Customers. I highly recommend this new short book, as it is packed with current information, strategic insights, and recommendations on successfully marketing based on our customer's digital habits.

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Zahra movahedifar

Hello, customer orientation is one of the basic principles of business that you must learn well, you must know what the customer's needs are.

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Safari

needs and strive to know what customer intends from the Internet and why she buys through it so orientation is defined as an approach to sales and customer-relations

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Safari

Internet means that you move forward based on your customer's needs and striveresources may support leaders in their middle position between customers' service excellence demands on one hand, ... · to know what customer intends from the Internet and why he/she buys through it so that you know

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Haniyeh

Hello you create a channel on Telegram and you inform all your advertisements and sales discounts via that Telegram channel to your customers.

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farzane hamidy

Regarding internet customer orientation, how to make sure to buy, gain your customer's trust by following these tips

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Masoud

This article is very rare and cannot be found anywhere, I hope you will use it well

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hosein

Hello, it was an interesting article and I used it a lot because I also have an online business

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amirmahdijalilvand

The topic of this article from the topic of customer-oriented technology businesses "product-oriented, audience-oriented, social-social" is the difference and the impact of these views on their services. The social product or social customer is an approach that cannot be positively or negatively criticized. Determining the decision and determining the plan is measurable.

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Karimi

Really now, the customer's tendency is to be able to shop online from the comfort of their home, and this is really the request of every customer who can satisfy the store, a very customer-oriented effect, because it is really easier for a customer to shop from home than to come in person, and so on.

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Mojtaba

Customer orientation on the Internet is described in detail in this article

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ali farhadi

In my opinion, by using online customer orientation and using different social networks, you can easily send and sell your desired products to all parts of the world.

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Safari

Online shopping is the best, best-selling and most convenient and does not cause the market to be crowded

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Saha

Customer orientation in any business is a function of the vision and strategy that the business is based on. Internet business is a very competitive field, and the product-oriented view that governs it in many large and small businesses makes these start-up businesses Intensity moves away from customer-centricity and closer to "audience-centricity".

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rajabi

most of the young people are online costumer, it is important to learn how behaving to them.

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Goli

On the internet, you can find different people that are interested in your product

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Anna

Customer orientation is one of the important rules in business and if it is not paid attention to, the businessman will lose all his customers.

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Hani rajabi

Today, every person wants to buy, the fastest and easiest way is the Internet

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Safari

defined as an approach to sales and customer-relations in which staff focus on helping customers to meet their long resources may support leaders in their middle position between customers

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Behrokh dehghan

I personally don't buy from websites that don't list the price or don't have good support
Trust is very effective in online shopping

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Sonia

Big tech giants such as Microsoft, Apple, Amazon, and Facebook have long become behavioral references for those interested in technological entrepreneurship.

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hosein

One of the promotional methods is to prepare a catalog; To have a suitable, attractive and high-quality product catalog, you must use industrial photography. Do not download your product photo from the internet and make a catalog with it

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Yes, with free training on social networks, the customer will feel that you are their benefactor, and it will gain their trust, and it will expand the link and benefit you.

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Shahed

The more you value your customers, the more trust will be established between you and the customer

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Nazi

Basic customer orientation helps to greatly reduce the burden of risk and the rate of this failure. Also, after the initial success, one of the factors that will make your business able to resist and compete is paying serious attention to customer orientation.

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donya

Hello, good time. Thank you very much. Your content was interesting to me and I will continue to use it

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Mohsen

Hello, good time, I would like to thank Arad Branding . This product is really great, first class quality, very reasonable price

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Anahita

If your business industry is a bit boring, you can still connect with your consumers. You might have to work a bit harder to find out what your consumers like, but once you figure it out, it makes it easier.

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Hosein soltani

Hello good morning,
Customer orientation guide is always useful and recommended for all businesses. But the competitive advantage of fierce markets, the development of social networks, and the power of consumer choice make the orientation guide the most important competition for the company.

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sepehr

On the Internet, users should be provided with detailed information about the items to be sold, along with the required photos and videos, so that they can easily buy.

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REZA NAGHDLLO

Online store is one of the best jobs and it is very profitable

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Saba

There are various methods of customer orientation on the Internet that you can use better

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sakine

Greetings and God bless you, dear ones, being customer-oriented means that we can know the needs of the customer and the purpose of the buyers through the internet method of information, in this case we will be successful.

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Hamidreza ramezani

Customer orientation is important in all business and should be the right of the customer in all circumstances

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Mina

If a customer buys from us again, we will either give him a discount or consider a free gift as a gift. We can also sometimes offer discounts on products.

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Mosavi

Customer orientation on the Internet means that you proceed accurately and correctly according to the needs of your customers and try to know what their intentions are with the Internet and why they make a purchase in this way, so that you know how to react correctly.

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Milad

It was the best article that I have read and it is very excellent

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Ali vafadar

Customer orientation on the Internet means that you move forward based on your customer's needs and strive to know what customer intends from the Internet and why he/she buys through it so that you know how to react correctly in this case.

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zohreh

Today, with the expansion and epidemic of internet and cyberspace, there is a better platform for the growth of a business.

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Negar

Quick and good answers to customer's questions and sending quality and healthy products to them is one of the points of internet sales.

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Ghalin

You should talk to the customer with full respect and always give her the right and solve her problem after finding peace

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Safari

making it a business goal to keep your customers happy. It sounds like a fluffy thing, but it does impact customer loyalty example of customer focus can be applied to many other businesses, like a retailer selling electronics,

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Nima

Trading on the Internet has a more specific way that the trader should check it out well

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Rahimi

In internet business, the most important need and prerequisite for communication is to know what the customer is looking for and with what taste, and this way you can easily earn money.

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Safari

On the Internet, you should pay attention to the customer's purchase and have a proper conversation with the customer. You should answer him clearly in the chat

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Farnaz

We need to get to know the customer and in different types of mobile phones for customers so that we can also learn the methods of customer orientation and attracting customers

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roz

Internet business needs a lot of awareness because you have to get the customer's opinion without seeing them

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Farnaz

This article teaches us the use of customer orientation well and introduces us to the types of customers so that we can know them.

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Zahra

Internet oriented support is very different from face-to-face customer orientation. Your online customer orientation is that we spend a lot of time with the customer, and the customer does not ask for a discount on the price or anything, and as the customer comes, you ask for this blessing, and you patiently answer it and take time for it. It takes less time, but in my opinion, it is more profitable

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Safari

gather on your customers to understand them, the better
revolution in B2B commerce following centuries of
employees and customers influences service quality, customer

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Safari

business and finance majors learn to manage monearound a broad and flexible curriculum with subject choices that will help you to understand how busines

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Safari

extends the concepts of customer orientation and having a retailer perspective where topics like internet's exceptional customer service like Apple or incredible knowledge like Best Buy, you keep your customers coming
market potential

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Ali

It was an interesting article and I used it a lot because I also have an internet business and I needed these materials

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Bahare Yazdani

Customer orientation and strong communication with your customer is the most important principle. This issue becomes more difficult and complicated in cyberspace.

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Homa

Hello good morning

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Sanam

Selling on the Internet has made the work of both the customer and the seller easier

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Amir

We can train the way customers are viewed and maintained in cyberspace with Arad Branding Company

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azae

Hello users should be provided with detailed information about the items to be sold, along with the required photos and videos, so that they can easily buy.

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Mahin rostami

Hello, good time. During the last decade, the business market in the digital age has seen significant changes. Today's entrepreneurs always use up-to-date technologies to progress and develop their business. The competitive environment of the market and the growth of technology has made most of the online businesses outdo each other in adopting strategies based on customer orientation

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Abdol vahid soltani

Hello, good time. Undoubtedly, the success of an online business has a direct relationship with the customer experience (CX). Therefore, creating an online store based on customer-oriented strategies will make your business successful against other competitors

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Hosein soltani

Hello, good time for a business, it is most important to focus on the customer and the issues and strategies related to him. In the world of e-commerce, tactics based on customer orientation are the first and most important things that will guarantee the popularity of your brand and online store

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Allen

Customer orientation on the Internet means that you move forward based on your customer’s needs and strive to know what he/she intends from the Internet and why he/she buys through it so that you know how to react correctly in this case.

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Abdol vahid soltani

Hello good morning
Hello, good time. During the last decade, the business market in the digital age has seen significant changes. Today's entrepreneurs always use up-to-date technologies to progress and develop their business. The competitive environment of the market and the growth of technology has made most of the online businesses outdo each other in adopting strategies based on customer orientation

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0

Khadijeh

Hello, very good and excellent internet client

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farzane hamidy

Customer orientation training on the Internet is said, with this information you can sell your products better and increase your customers

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Safari

Online shopping has its own special customers, not all people order online, but online sellers must increase their skills in this field to attract all people.

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Farbod

Most businesses on social media work for domestic market and regular customers

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Afsaneh

hello.It is worth mentioning that social networks and messengers give you the ability to collectively manage your customers.You should post free tutorials on every product you have on your social networks

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Ali

A core product is fast growing, very profitable and has its own advantages, but it is equally risky and fragile. Basic customer orientation helps to greatly reduce the burden of risk and the rate of this failure

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Safari

customer orientation approach, your business would focus directly on solving for the customer. It all boils down to orientation is the process of centering your business While it is essential for frontline employees like salespersonshelping people

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Safari

forward based on your customer's needs and strive to know what customer intends from the Internetresources may support leaders in their middle position between customers' service excellence

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Zahedi

For the customer's trust in online sales, we must have a 24-hour response to ensure the stability of the sales of our own devices

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Safari

strive to know what customer intends from the Internet and why he/she buys through it so that you Customer Orientation Structure for Internet-Based Just like the Internet marked

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Sara

In customer orientation, we must try to meet the customer's needs and gain their trust.

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Thomas Davidson

On my experience, Send out dealers got to always check their mail to be in touch with a assorted run of clients.

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