The news on Tuesday, July 15

1. The Power of "Phone Negotiation" in Business: The Golden Key to Attracting Clients and Closing Deals

One of the main pillars of successful business is mastery in phone negotiation.
In Iran's business environment, many traders think negotiation only happens face-to-face at a table or in formal meetings. However, the truth is that a phone call is the first gateway to the main negotiation and building trust.

📞 Why is phone negotiation especially important?

• Speed of communication: The phone is the fastest tool to start a conversation with a client or supplier.

• Sense of liveliness: Texts or chats feel cold, but your voice conveys trust and security to the other party.

• Ability to immediately address doubts: When a client asks a question on the spot, you can answer honestly right away and prevent skepticism.

• Showing follow-up and seriousness: A successful trader is one who creates this image in the client's mind: "This person truly follows up with me and values me."

🗣️ Key Principles in Phone Negotiation

✅ Preparation before the call

• Know the details of your product or service thoroughly.

• Gather information about the client or negotiation party beforehand (needs, problems, capacities).

✅ Professional call opening

• Start with a full introduction (name, position, company).

• Clearly state the purpose of the call: "I called to explain our collaboration proposal."

✅ Positive and energetic tone

• A monotonous tone is the killer of phone negotiation.

• Smiling while talking can be heard even over the phone and conveys your energy.

✅ Active listening

• Don’t interrupt the client.

• Take notes on key points.

✅ Precise and clear proposal

• Present financial offers or collaboration terms with numbers and documentation.

• Use technical terms appropriately and tailored to the other party's knowledge.

✅ Proper closing

• Always have a brief summary.

• Define the next step: "Awaiting your confirmation" or "I’ll coordinate with you tomorrow."

⚖️ Benefits of Phone Negotiation for Arad Traders

1️⃣ Faster trust-building.
2️⃣ You can leverage the power of Arad Branding for greater credibility.
3️⃣ Reduces competitors' opportunities since you’re the first to call.
4️⃣ Easier follow-ups like sending samples, invoices, or in-person visits.
5️⃣ Your professional demeanor shows the client a "serious and professional trader."

💬 Why Do Some Traders Avoid Phone Negotiation?

• Fear of rejection or hearing "no."

• Lack of verbal skills.

• Misconception that only in-person negotiation works.

Solution:
With practice, these fears fade. The more calls you make, the more your confidence and skills grow.

🏆 Summary

Phone negotiation is a strategic business skill, not an optional one.
If you want to reach high-income levels, attract new clients, or handle major business projects as an Arad trader, start learning and practicing phone calls today.

Pick up the phone. Strengthen your voice. Build your business path with your voice.

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3. Abbas Aref and "Tamam"

Successful business projects must have principles and structures that ensure sustainability, growth, profitability, and fairness in profit distribution.

The keyword that beautifully and precisely encompasses these features is the phrase "Development of Shared Economic Interests".

This phrase is not just a slogan or advertising line but a scientific and practical roadmap for designing and executing any business project.

✨ The Story of "Tamam" and Abbas Aref

During a meeting with the head of the Central Province’s Board of Trustees, he mentioned the phrase "Development of Shared Economic Interests" in his speech.

At that moment, Mr. Abbas Aref, a creative and intelligent trader from Arak, immediately after his speech said: "Tamam".

Everyone present was momentarily surprised.

Some thought he meant the end of the discussion or perhaps a reference to its brevity.

But Abbas Aref continued with a unique smile:
"I meant the acronym of these four words; if you take the first letter of each word [in Persian], it becomes 'T-M-A-M,' meaning 'Tamam' (complete)!"

At that moment, the head and all attendees were delighted by this sharp wit and attention to detail, and smiles appeared on their faces.

This creativity not only energized the meeting but also made everyone engrave this phrase in their hearts and minds.

🔑 Explanation of "Development of Shared Economic Interests"

✅ Development (T)

• Meaning: Expansion, growth, spreading.

• In business projects: A project designed only for a limited period or region is doomed to decline. Development means the project must have the ability to expand into different markets, grow in volume and capacity, and enter new phases.

• Goal: Every project must, while succeeding on a small scale, be ready to move to larger scales.

💰 Interests (M)

• Meaning: Profit, benefit, gain.

• In business projects: The project must have real and tangible profit. A benefit that is not just a slogan but is genuinely distributable among the project's stakeholders.

• Goal: All activities must lead to value creation, revenue generation, and motivation.

💹 Economic (A)

• Meaning: Related to money, capital, income.

• In business projects: The project's profit must be convertible to money and wealth. Some projects may have social or cultural benefits, but if they are not economic, they won’t last.

• Goal: A project without an economic foundation loses its appeal and durability.

🤝 Shared (M)

• Meaning: Common, partnership, shared by all.

• In business projects: The project should not benefit only one person or group. It must be designed so that all committee members, trustees, and project partners receive a fair share of the benefits.

• Goal: Justice, participation, and synergy among all members. This spirit keeps loyalty and motivation alive in the team.

🟢 Conclusion: "Tamam"

As Mr. Abbas Aref pointed out, if we take the first letter of each word, we get the word "Tamam" (complete).

• Development → T

• Interests → M

• Economic → A

• Shared → M

This is not just a wordplay but a deep philosophy for designing any project in Arad.

When a project is scalable, profitable, economic, and shared, it means it has "Tamam" (all) the necessary features for a successful project.

✅ Final Points

1. A project that isn’t scalable won’t survive.

2. A project without profit won’t have followers.

3. A project that isn’t economic won’t attract investment.

4. A project that isn’t shared will destroy unity and harmony.

This story and the keyword "Tamam," from that memorable moment in the meeting until today, have been a guiding light for many major decisions in Arad.

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Texts written by AI (ChatGPT)

Calligraphy by Master Mohammad Ali Mahjoub

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